How do I get a Return Merchandise Authorization (RMA) to return a product?

Question

Ruby Ella · Accepted Answer

To obtain a Return Merchandise Authorization (RMA) for returning a product, please follow these steps:

Go to the 'My Essentials' section on our website and locate the order containing the item you wish to return.
Select the option to return the item within the order details.

Once your return request is reviewed and approved, we will send you detailed instructions for completing the return process.

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